Frequently Asked Questions
Find answers to common questions about our collections
How do I determine my correct size?
Please refer to our comprehensive Size Guide located on each product page to find the best fit based on your measurements.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly; however, you can request a modification or cancellation within 2 hours of placement by contacting our support team.
Are the colors of the garments accurate to the photos?
We strive for color accuracy, but please note that variations may occur due to different monitor settings and lighting during photography.
How should I care for my Yeyeo Botanica apparel?
Specific care instructions are provided on the inner label of each garment. Generally, we recommend cold washing and air drying to preserve fabric integrity.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and times are calculated at checkout.
What should I do if I receive a damaged item?
Please contact us immediately at [email protected] with your order number and a photo of the damage, and we will arrange a replacement.